U14 house program
Program fitRegistration open · practice Tue/Thu · staff can confirm
Hockey
AI sales agentfor hockey clubsand pro shops
Parents ask about age groups, ice times, and skates while volunteers are on the ice. The agent answers from club and pro-shop knowledge, then hands staff a hold or registration request — not another unread chat.
HockeyLive example Active
My daughter is 13. Which program, and do you have youth skates in size 5?
U14 house is the current fit — practice Tue/Thu. Size 5 youth skates are on the approved list. I can capture a hold and registration for staff to finish.
Program matched · gear hold captured · staff can take over
Club + shop
From the rink calendar to the pro shop counter.
Parents ask about registration. Players ask about skates and stock. Volunteers should not have to answer both from a phone at 10pm.
Inquiry to registration
They ask about U14 and skates. You receive a hold ready for the counter.
Parents share age, size, and timing. The agent matches the program and approved gear list, then hands staff a concise package — so the season is not waiting on a volunteer inbox.
- 01 Parent sends a message
- 02 Agent reads the request
- 03 Matches program & size
- 04 Staff get the hold
Parent inquiryWhatsApp message
Customer
My daughter is 13. Which program, and do you have youth skates in size 5?
Recommended next step
Youth skate hold · size 5
ReadyOn the approved list · hold for tonight’s pickup
Staff follow-up
HandoffPlayer, parent, and size attached
The agent only answers from approved club and pro-shop knowledge. Staff take over with player age, size, and contact attached.
Why booking matters here
The season fills while the chat sits unread.
01
Parents flood club channels in the evening with urgent questions about age brackets and ice schedules.
02
Pro shop stock and skate sharpening inquiries pile up while staff are running on-ice drills.
03
Registration requests and gear holds get lost between volunteer coordinators and the counter.
From message to hold
Match the program. Hold the skates. Hand it to staff.
The agent uses the club calendar and approved gear list, then packages player age, size, and contact so staff finish registration instead of restarting it.
Customer
My daughter is 13. Which program, and do you have youth skates in size 5?
100xSales agent
U14 house fits her age — Tue/Thu ice. Size 5 youth skates are listed in stock. I can capture a hold and registration for staff.
Customer
Yes, please have someone contact me.
100xSales agent
Sent to the club and pro shop with age, size, and your contact.
What the desk actually needs
Registration, ice times, and a gear hold — not a photo gimmick.
Answer season, schedule, registration deadlines, and division questions from club knowledge.
Handle skate sizing, sticks, jerseys, and protective equipment inquiries from the approved pro-shop inventory list.
Capture player age, parent contact details, gear size, and hold requests.
Route registrations and equipment holds to staff with the complete conversation history attached.
Maintain consistent answers across channels so volunteers don't have to act as a 24/7 helpdesk.
24/7club + shop desk
2intents captured
1staff handoff
1registration handoff
Illustrative workflow metrics, not customer performance claims.
Club & pro shop operations
What to expect for registration and the pro shop.
Can it enroll a player or process league payments directly?
It captures player age, division fit, and contact details as an enrollment hold; the club registrar confirms and processes registration.
What if a skate size or equipment item is out of stock?
The agent checks the approved pro-shop inventory list and informs the parent directly instead of promising gear that isn't on the shelf.
Does it cover multiple programs, clinics, and age groups?
Yes. It matches the right division from your current club calendar, from learn-to-skate programs through competitive travel tiers.
What does the club coordinator receive?
Player age, division, requested gear size, and parent contact — a ready-to-confirm package instead of a scattered evening chat.
Ready for the season
Give your hockey community a faster answer without adding volunteer hours.
Connect club knowledge and the pro-shop list. Let 100xSales capture registration and holds so staff finish the work, not the inbox.
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